Return policy

At Gems Workshop we want you to be fully satisfied with your purchase.

We are happy to refund or exchange any faulty or defective items. Please read each listing carefully as we cannot accept returns for any other reason. Returns can be made within 14 days of you receiving the item after which you will receive your refund. Please contact us immediately if you are unsatisfied with the quality of your purchase.

*For reasons of hygiene we cannot exchange/refund earrings.